To start, you will need the new file to update the Client. They are available in the partner domain. Download the newest Client version and run the application. Make sure the TCC is running.
Before starting the update of the clients make sure that you have updated the TCC
Updating the TCC
Update with TCC
In the TCC click on the teacher desk. Open the configurator.
Now navigate to Advanced Settings. You will see a pop-up asking for the Administrator password. Enter the TCC administrator password.
Navigate to Updates, here you will see the versions of the clients that are connected to the TCC. Click the "Update" button. A window will popup, here you navigate to the folder where you kept your update files. Open the newest version of the client and the download will commence immediately.
When all the clients are updated, click the Reset button and check if the clients are still connected. If that is successful, we recommend restarting the TCC once.
If you are unable to do the update with the TCC, you can do it manually as well. double click the new client application. Click "next" on the introduction page. Now you check your installed solution. If you don't use Tenjin or pro cards, you can leave the checkboxes unchecked. Click "next".
Now you need to select the client type and click "next".
Here you will see 3 check boxes. Unless it's really necessary we recommend to leave them unchecked.
This was the last step of the wizard. Click "install" and wait until it's done, then click "finish". The client will reset and will be ready to use.
If you have any troubles during or after the updates, please do not hesitate to contact one of our technicians through the support program.