Sending a certificate to an assessmentQ user

Procedure

There are two ways to send a certificate to an assessmentQ user.

Option 1: via Certificates tab.

  1. Open the Certificates tab.
  2. Search for your certificate.
  3. Click on the certificate to see the users which obtained this certificate.
  4. Enter (part of) the user’s name in the Search field (top right).
    Result: All users who obtained this certificate matching the search terms are shown.
  5. Click the three dots next to the certificate you want to send by e-mail.
  6. Choose Send by e-mail.
    send_by_email.png

Result: The certificate is sent to the e-mail address (fourth column) of this user.

 

Option 2: via Users tab.

  1. Open the Users tab.
  2. Use the Search field (top right) to search your certificate.
  3. In the Search field:
    • Enter (part of) a user’s name.
      Result: All certificates obtained by this user are shown.
    • Or enter (part of) a certificate’s name. 
      Result: All users who obtained this certificate will be shown.
  4. Click the three dots next to the certificate you want to send by e-mail.
  5. Click Send by e-mail.
    Result: The certificate is sent to the registered e-mail address (fourth column) for this user.

Notes: 

  • The email will be sent in the language of the assessmentQ user’s profile.
  • If  the user’s e-mail address in the Certification module is not correct, you need to log on to the assessmentQ backoffice and change the address in the user’s accounts.
  • It is not possible to send the certificate to multiple users.

 

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