Warning: It is the responsibility of the customer to make sure that all participants and backoffice users use supported software and hardware, with security updates applied, when they work with assessmentQ.
- Supported operating systems
- Supported browsers
- Hardware requirements
- Network requirements
- Cookie settings
Supported operating systems
assessmentQ is supported on the following operating systems to the extent that a supported browser is used and that it complies with all other system requirements below:
- Windows: Windows 10 and later
- MacOS: MacOS 12 (Monterey) and later
- Android: Latest 2 major versions
- iOS: Latest 2 major versions
- ChromeOS: Latest 2 major versions
Supported browsers
Legend
We use the following legend in the table:
This browser is supported
This browser is not supported
- [-] This browser is not available on that operating system
Supported browser - operating system combinations
All browsers that assessmentQ supports are so-called "Evergreen browsers". These are automatically upgraded to future versions, rather than being updated by the distribution of new versions from the manufacturer. For Evergreen browsers, the latest 2 stable major versions are always supported.
Apart from the Evergreen browsers, assessmentQ also supports the open source Safe Exam Browser, a browser that locks down the participant's environment to increase the security level of the exam.
| Browser | Windows | MacOS | iOS | Android | ChromeOS |
|---|---|---|---|---|---|
| Chrome latest 2 stable major versions |
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| Firefox latest 2 stable major versions and ESR | |||||
| Safari latest 2 stable major versions | [-] | [-] | [-] | ||
| Edge latest 2 stable major versions |
|
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| Safe Exam Browser 2 stable versions |
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Warning
Certain assessmentQ features have additional restrictions:
- Recording and Interpreting items: not supported on Safari
- Oral exams: not supported on Firefox, and not supported on mobile devices, i.e. all devices with Android or iOS operating systems.
- Offline packages: only supported on Windows.
Hardware requirements
| Hardware | Minimum requirement | Note |
|---|---|---|
| Screen resolution | 1024 x 768 | |
| Processor (CPU) | 1.5Ghz | |
| Memory (RAM) | 4GB | |
| Free disk space | 250MB | Required for proctoring |
| Microphone | Required in certain cases | Required for proctoring |
| Webcam | Required in certain cases | Required for proctoring, and when you use the Oral item. |
| Headset or ear buds | Required in certain cases | A headset or ear buds are required for simultaneous interpreting and oral exams. They will ensure the sound of the speakers is not picked up by the microphone. |
Network requirements
assessmentQ requires a reliable internet connection: the higher the bandwidth of the internet connection, the more efficient the use of the application. The required internet speed always depends on a number of variables, such as the number of participants, the number of questions, the use of media and the use of audio or video recording.
| Network | Minimum requirement | Note |
|---|---|---|
| Internet speed |
1 MBps per candidate |
|
| Internet availability | At the start and end of the exam | assessmentQ can support internet interruptions so participants can continue without noticing anything. |
| HTTPS |
Port 443 open for TLS |
For oral exams, we recommend opening UDP Port 3478 and UDP ports 1025 - 65535. |
Cookie settings
It is required to accept at least essential cookies in all browsers. When you block all cookies, the following limitations apply:
- Google Chrome: Content preview is not possible
- Microsoft Edge: The login page will not load.
- Firefox: The login page will not load.