Creating an e-mail campaign

Procedure

To create an e-mail campaign, open the Campaigns tab and click the Add button at the top right.
Result: The campaign wizard is opened. You will be guided through the procedure in 5 steps:

  1. Step 1 - Properties: Fill in the campaign properties.

    • Campaign name: this name will be shown in the Edumail campaigns overview.
    • Subject: select Same as campaign name if you want the e-mail subject to be identical to your campaign name. 
      Else, enter the e-mail subject of your choice. 
    • From name, From e-mail address and Reply-to e-mail

      Note: DNS configuration is required to avoid e-mails sent from your domain to be marked as spam. For more information, please contact Televic Education via support@televic-education.com.

    • Language: select the interface language for your campaign.
    • Template: select the template of your choice.
    • Attempts: select 1 if you want the user to answer only once to the questions in the e-mail campaign, else select Unlimited
    • Click Next at the bottom right.
      Result: You are now in Step 2 - Content of the campaign wizard.

  2. Step 2 - Content: Add Edumatic publications to your e-mail campaign.



    • In the column at the left you see the validated Edumatic publications that can be used in an e-mail campaign.
      Click the publication of your choice or use control-click to select multiple publications. 

      Tip: Enter (part of) the name of the publication in the search field at the top of the column to filter the publications.

    • Click if you want to add the publications you selected or click to add all publications that are listed in the left column. 
      Result: The publication(s) are added to the column at the right.
      The questions in these publications will be used in your e-mail campaign.

    • Click Next at the bottom of the page.
      Result: You are now in Step 3 - Participants of the campaign wizard.

  3. Step 3 - Participants: Add Edumatic user(s) and / or user group(s) to your e-mail campaign.



    • In the column at the left you see the Edumatic users and user groups in your channel.
      Click the user or user group of your choice or use control-click to select multiple users and / or user groups. 

      Tip: Enter (part of) the name of the user of user group in the search field at the top of the column to filter the users.

    • Click if you want to add the users you selected or click to add all the users. 
      Result: The selected users and / or user group(s) are added to the column at the right.
      These users will receive your e-mail campaign.

    • Click Next at the bottom of the page.
      Result: You are now in Step 4 - Timing of the campaign wizard.

  4. Step 4 - Timing: Set the timing for your e-mail campaign.

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    • Start date: the first mail will be sent on this date.

    • Frequency:

      • Daily: every day or every few days on weekdays or working days at the hour of your choice. 
      • Weekly: every week or every few weeks on all weekdays or a selection of weekdays at the hour of your choice. 

    • Campaign end
      • On a specific end date

        Tip: If there are not enough questions available in the publication(s) for the selected frequency and duration of the e-mail campaign, the e-mail campaign will stop before the end date is reached.

      • If all questions have been sent

    • Click Next at the bottom of the page.
      Result: You are now in Step 5 - Overview of the campaign wizard.

  5. Step 5: Verify the settings of your campaign and click Finish at the bottom right.

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