About reopening sessions
When a participant clicks Finish in the player, his session is finished or submitted.
When a participant finishes his session by accident, the supervisor can reopen it again, allowing the participant to open his session again and to continue his exam.
Procedure
To reopen all sessions of an exam, proceed as follows:
- In the Monitoring module click on the three dots next to the exam of your choice. Or open the exam and click on the three dots in the upper right corner.
- Select Reopen sessions.
Result: The participants will be able to open their session again.
To reopen one or more sessions, proceed as follows:
- In the Monitoring module, click on the exam for which you want to reopen one or more sessions.
Result: You will see all the sessions of the exam you selected. - Filter on Finished sessions.
Result: All sessions that are finished are listed. - Filter on the user(s) and/or user group(s) of your choice.
Result: The sessions of the filtered users and /or user groups are listed. - If you want to reopen the session of one user, click on the three dots next to the session of your choice.
- Select Reopen sessions.
Result: The participants will be able to open their session again.
Note: You cannot reopen a session with linear navigation that was finished by the participant. The session will be closed again immediately.