Background
In case of higly secure high-stakes exams the sessions of the participants can be locked. A session that is locked cannot be resumed or started a second time.
Sessions can be locked:
- via the assignment template setting Lock the session
- via the assessmentQ API
- via the Monitoring module
If, however, a participant has a computer or internet problem and has to continue his exam on another PC or restart his own PC, his session has to be unlocked first by the supervisor. If the session is not unlocked, the participant cannot start or resume his session anymore.
Remark: It is recommended to lock sessions via the Monitoring module only when the sessions have been created in advance (via API or via the Access Codes module) or have been mistakenly unlocked by the supervisor. Sessions that are started from the portal must be locked in advance via the assessmentQ API or via the assignment template.
Locking sessions
To lock all sessions of an exam, proceed as follows:
- In the Monitoring module, click on the three dots next to the exam of your choice. Alternatively, open de exam and click on the three dots in the upper right corner.
- Select Lock sessions.
Result: The participants will no longer be able to resume their sessions or start a session a second time simultaneously.
To lock a selection of sessions, proceed as follows:
-
- In the Monitoring module, click on the exam for which you want to lock sessions.
Result: You see all the sessions of the exam you selected. - Filter by the user(s) and/or group(s) of your choice.
Result: The sessions of the filtered users and/or groups are listed. - If you want to lock the session of one user, click on the three dots next to the session of your choice and select Lock sessions.
Result: The participant will no longer be able to resume his session or start a session a second time simultaneously. - If you want to lock sessions for a selection of users, click on the bulk selection icon
in the top right corner, select the sessions of your choice and click on the Lock session icon at the bottom of the page.
Result: The participants will no longer be able to resume their sessions or start a session a second time simultaneously.
- In the Monitoring module, click on the exam for which you want to lock sessions.
Unlocking sessions
To unlock all sessions of an exam, proceed as follows:
- In the Monitoring module, click on the three dots next to the exam of your choice. Alternatively, open de exam and click on the three dots in the upper right corner.
- Select Unlock sessions.
Result: The participants will be able to resume their session. As soon as their session is opened, it will be locked again automatically.
To unlock a selection of sessions, proceed as follows:
- In the Monitoring module, click on the exam for which you want to unlock sessions.
Result: You see all the sessions of the exam you selected. - Filter by the user(s) and/or group(s) of your choice.
Result: The sessions of the filtered users and/or groups are listed. - If you want to unlock the session of one user, click on the three dots next to the session of your choice and select Unlock sessions.
Result: The participant will be able to resume his session. As soon as his session is opened, it will be locked again automatically. - If you want to unlock sessions for a selection of users, click on the bulk selection icon in the top right corner, select the sessions of your choice and click on the Unlock session icon at the bottom of the page.
Result: The participants will be able to resume their sessions. As soon as their session is opened, it will be locked again automatically.