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Viewing, downloading, forwarding or deleting obtained certificates

  • Updated

Background

Users receive a certificate when they pass an assignment that is linked to a certificate.

A backup of the certificates is available at any time in the assessmentQ reporting modules. 

As an analyst, you can:

  • view the obtained certificates.
  • download the certificates for local storage.
  • send a certificate to a user in case the user lost his certificate or changed his email address, for example.
  • delete a certificate obtained by a user. 

Note: You find all these options in the Certificates tab of the User or Assignment reports modules. If you don't see the Certificates tab, it means you don't have access to the assessmentQ Certification module (more info). To get access to the assessmentQ Certification module, contact Televic Education via support@televic-education.com.

Note: Participants can also download themselves their certificates from the portal provided the portal setting for certificates is activated. More info.

Procedure

To view, download, forward or delete a certificate, proceed as follows:

  1. Select Reporting in the main menu of assessmentQ mceclip0.png.
  2. In the navigation bar on the left-hand side of your screen, select the type of report you need (Assignment reports or User reports). 
    Result: Depending on whether you opened Assignment or User reports, the list of assignments or users is displayed. 
  3. Search and/or filter the assignment for which or the user for whom you want to see the certificates. More info. 
  4. Open the report of your choice. More info.
    Result: The Overview tab of the report is opened. 
  5. Open the Certificates tab. 
    Result: You see the obtained certificates for the selected assignment or user.
  6. If you want to:
    • download a certificate, click on the three dots at the right side of the certificate of your choice, and select Download.
      Result: The certificate is downloaded as a PDF file and can be found in your Downloads folder. 
    • send a certificate to a user, click on the three dots at the right side of the certificate of your choice, and select Send by e-mail.
      Result: The user will receive an e-mail with his personal certificate attached in PDF format.
    • delete a certificate, click on the three dots at the right side of the certificate of your choice, and select Delete.
      Result: The certificate is removed (only for the selected user). 

 

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