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  1. Televic Education
  2. interpreterQ
  3. Troubleshooting

Troubleshooting

how to troubleshoot possible issues with the interpreter lab

  • Booth PC is not detected in the interpreterQ software
  • "Cannot connect to the conference room server"
  • "The ERS client cannot connect to the conference system"
  • "Error: please restart the Dante Virtual Soundcard"
  • A red cross appears on top of the Avidanet student icon
  • Dante Virtual Soundcard related issues
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