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How to free up a position in TCC

Learn how to free up desk positions in TCC so new student PCs can be identified.

After seeing at client-side this error message:

EN: "TCC cannot suggest a position for this student. Please contact the TCC operator to free up a position."
FR: "TCC ne peut pas proposer un poste pour cet étudiant. S'il vous plait contacter l'operateur du TCC pur libérer un poste."

You can solve this issue by following these steps:

1. Log in to the TCC as admin.

2. On the left-hand side you now see a new option:

"Edit class layouts", you need the "Identify student computers" icon (black).
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1_mac_addresses.PNG

3. Free up positions by selecting the position you want, and then delete them (red cross), as illustrated in this screenshot:

2_macaddresses_delete.PNG

4. Now it should be possible again to identify new student PCs.

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