assessmentQ

interpreterQ

Find out how to create an account on the Televic Education partner domain.

Partner Domain

Find detailed information about the interpreterQ end of life in the attached document.

End-of-life interpreterQ

Learn the steps to replace or reinstall a booth PC and reconnect it to interpreterQ.

How do I reinstall an interpreter booth PC?

Learn the steps to replace or reinstall the teacher PC of an interpreter room and restore its configuration.

How do I reinstall the teacher PC of an interpreter room?

Learn how to collect interpreterQ log files and send them to support when reporting a functional issue.

How to report a functional issue

Learn what to do when the ERS client on the Control PC cannot connect to the conference central unit.

"The ERS client cannot connect to the conference system"

Learn how to restore the ERSClientService after upgrading a control PC to Windows 11.

Upgrading a control PC to Windows 11

Learn how to recognise and solve Dante Virtual Soundcard (DVS) issues on the teacher and booth PCs.

Dante Virtual Soundcard related issues

Learn how to set the Plixus log level to advanced and collect log files from the conference equipment.

How do I collect logging from conference equipment?

Learn how to fix a booth PC that cannot connect to the interpreterQ software on the teacher PC.

Booth PC is not detected in the interpreterQ software

Learn what causes the "Cannot connect to the conference room server" error in interpreterQ and how to fix it.

"Cannot connect to the conference room server"

Learn what a red cross on the Avidanet student icon means and where to find troubleshooting steps.

A red cross appears on top of the AVIDAnet student icon

Learn what causes the "please restart the Dante Virtual Soundcard" error and where to find the solution.

"Error: please restart the Dante Virtual Soundcard"

End-of-life notice and help with reinstalling, upgrading and troubleshooting your interpreter lab

End-of-life support

Learn how to deactivate a license with the License Manager so you can reuse it on another PC.

How do I move a license to a different PC?

Download the manual on managing iQMP licences with the License Manager.

Controlling iQMP licences with License Manager

Learn how to activate the ERS Client Service license on the control PC with the License Installer.

How to activate the ERSClientService license?

Find where to look for more information on licensing, which is shared across all applications.

Licensing

Learn how to monitor students with the dual-channel listening units, including the "PC" channel.

Using the dual-channel listening units

Learn how to monitor students during an activity using the hardware or the interpreterQ software.

Monitoring the participants

Learn how to use the intercom function to talk privately with students in a booth.

Using the intercom function

Learn which speech sources you can choose when creating a new activity in interpreterQ.

Types of activities

Learn how to set up an activity that uses the conference system to broadcast a live speech.

Activities using the conference system

Learn how to save activity settings as a personal preset and reuse them for new activities.

Creating activity presets

Learn how to start a new simultaneous or consecutive interpreting activity in interpreterQ.

Starting a new activity

Learn how to set up an activity that broadcasts or sends an audio or video file or stream from the teacher PC.

Activities using the teacher PC

Learn how to set up an activity using an external audio or video source connected to your conference setup.

Activities using an external source

Learn how to select earlier activities for review and delete activities on the Activities screen.

The Activities screen

Learn how to replay recordings, add feedback and review activities with students on the Review screen.

The Review screen

Learn how to listen to an interpretation and add comments in the Review stage.

Reviewing an interpreting exercise

Learn how to find and open an earlier activity in interpreterQ to review its recordings.

Selecting the correct activity

Learn how students can resume an earlier streaming activity in iQMP to keep practicing in class or at home.

Continue practicing with an earlier recording

Learn how to play a booth recording on a projector or large display and through the classroom speakers.

Sharing an activity recording on an external display

Learn how to add student and global markers during an activity to return to specific points during review.

Adding markers

Learn how to stream a booth recording to the student PCs and discuss it with the class.

Playing a recording on the student PCs

Learn the options for playing back and discussing activity recordings with participants during review.

Discussing an activity with the participants

Learn how to jump between markers during playback and add text feedback at marker positions.

Working with markers

Learn how to enable restricted mode so students cannot use relay or other applications during a test.

Using restricted mode for tests

How the main interpreterQ features work during exercises

interpreterQ functionality

Understand how multi-file and single-file recording differ in interpreterQ, and when to use each.

What is the difference between "multi-file" and "single-file" recording?

Learn where interpreterQ stores recordings on the LiveDrive and how to change its location.

Where are the interpreterQ recordings saved by default?

Learn how to switch Confidea Flex dual delegate units between dual delegate and dual channel mode.

How can I modify the channel selection behavior of "dual delegate" units?

Learn the correct order to start up and shut down the equipment of an interpreter lab.

What is the startup and shutdown procedure of an interpreter lab?

Find out where to download the latest software version and who can get access to the Partner Domain.

Where can I find the most recent version of the software?

Download the interpreterQ admin manual that explains how to start interpreterQ.

How to start interpreterQ

Download the interpreterQ admin manual that explains how to use speeches in interpreterQ.

How to use speeches in interpreterQ

Download the interpreterQ admin manual explaining how to monitor students.

How to monitor students

Download the interpreterQ admin manual explaining how to hold an intercom conversation with students.

How to do an intercom with students using interpreterQ

Download the interpreterQ admin manual describing the interpreter desk options.

Interpreter desk options

Download the interpreterQ admin manual explaining how to use interpreterQ for examinations.

How to use interpreterQ for examinations

Download the interpreterQ admin manual explaining how to use coupled rooms.

How to use coupled rooms

Download the interpreterQ admin manual explaining how to listen to the teacher PC.

How to listen to the teacher PC

Download the interpreterQ admin manual explaining how to create activity presets.

How to create activity presets

Download the interpreterQ admin manual explaining how to review activities.

How to review activities

Download the interpreterQ admin manual explaining how to use self study mode.

How to use self study mode with interpreterQ

Download the interpreterQ admin manual explaining how to use markers.

How to use markers

Download the interpreterQ admin manual explaining how to remotely control microphones and PCs.

How to remotely control microphones and PCs using interpreterQ

Download the interpreterQ admin manual explaining how to use dual booths.

Using dual booths

Download the interpreterQ admin manual explaining how to do a system check.

Doing a system check

Download the interpreterQ admin manual explaining how to archive records.

Archiving records

Teacher manuals

Download the interpreterQ admin manual on starting up the conference training system.

How to start up the conference training system

Download the interpreterQ admin manual on configuring room coupling.

How to configure room coupling

Download the interpreterQ admin manual on creating rooms (PDF).

How to create rooms

Download the interpreterQ admin manual that explains how to collect log files.

How to collect log files

Downloadable PDF manuals for administrators

Admin manuals

Download the latest version of the interpreterQ Media Player (iQMP).

interpreterQ Media Player Download

Learn how the Prepare, Perform and Review stages work in the interpreterQ Media Player.

3 stages: Prepare, Perform and Review

View and download the quick reference sheet for the interpreterQ Media Player (iQMP).

iQMP quick reference sheet

Learn how to download and install interpreterQ Media Player on a Windows PC.

Installing interpreterQ Media Player

Learn the three ways to exchange exercises between interpreterQ Media Player and the interpreter lab.

Using interpreterQ Media Player in combination with interpreterQ

Learn how to prepare a simultaneous interpreting exercise in interpreterQ Media Player, including global markers.

Preparing a simultaneous interpreting exercise

Learn how to record and select your simultaneous interpretation in the Perform stage.

Doing a simultaneous interpreting exercise

Learn how to prepare a consecutive interpreting exercise in interpreterQ Media Player, including segments.

Preparing a consecutive interpreting exercise

Learn how to record your interpretation of a consecutive interpreting exercise in the Perform stage.

Doing a consecutive interpreting exercise

Learn how to export a recording from interpreterQ Media Player Pro as an MP3 or MP4 file.

Exporting a recording to MP3 or MP4

Install and use the interpreterQ Media Player

interpreterQ Media Player (iQMP)

Learn how to join and take part in hybrid interpreterQ sessions from a remote location.

interpreterQ Hybrid for the Student

Learn how to schedule hybrid interpreterQ sessions and run them with remote students and speakers.

interpreterQ Hybrid for the Trainer

Learn how to join a hybrid interpreterQ session as a remote speaker and give a live speech.

interpreterQ Hybrid for the Speaker

Learn how evaluators log in to interpreterQ Hybrid, join a session and monitor student interpretations.

interpreterQ Hybrid for the Evaluator

Learn how administrators manage participants, groups and sessions in the interpreterQ Hybrid web application.

interpreterQ Hybrid for the Administrator

Guides for each role in interpreterQ Hybrid

interpreterQ Hybrid

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