Skip to main content
Français (France) Nederlands

How do I reinstall a language lab?

  • Updated

General

When your computers are being replaced or when you want to update the language lab to Windows11, it is necessary to reinstall the lab.

Procedure

To reinstall a language lab, you:

  1. Go to the Teacher PC. Take a backup of the following folders in the Televic Education folder C:\ProgramData\Televic Education\ : (you can exclude the \logging subfolders)
    • C:\ProgramData\Televic Education\TCC\config 
    • C:\ProgramData\Televic Education\TCC\skins
    • C:\ProgramData\Televic Education\student 
    • C:\ProgramData\Televic Education\Sonus 
    • C:\ProgramData\Televic Education\LicenseManager (if it exists)
  2. Go to the student PCs. Take a backup of the following folders in the Televic Education folder C:\ProgramData\Televic Education\ : (you can exclude the \logging subfolders)
    • C:\ProgramData\Televic Education\student 
    • C:\ProgramData\Televic Education\Sonus 
  3. If the PC's will be replaced, deactivate the licenses, see https://support.televic-education.com/hc/en-us/articles/211617349-Deactivating-a-license-key-in-the-application 
  4. Do the Windows update / replace the computers.
  5. Reinstall the latest version of the software on the replaced/updated computers. You can find the latest versions on our partner domain, see: https://support.televic-education.com/hc/en-us/articles/4706683423260-Partner-Domain
  6. Copy the backup folders to C:\ProgramData\Televic Education on all PCs.
  7. If the PC's have been replaced, activate the licenses, see https://support.televic-education.com/hc/en-us/sections/22796665630748-Licensing  
  8. If the PC's have been replaced, you need to identify the student computers as well, see https://support.televic-education.com/hc/en-us/articles/360011047439-How-to-identify-student-computers 

 

 

 

Related articles